It looks like you have forgotten your password and do not have a backup of your Recovery Key. If you proceed, the existing account under this address will be parked (deactivated), and you will start a fresh account under your existing email address. By doing this you will lose access to your data, but the data will still be preserved for at least another 60 days. Should you remember the deactivated account's password or locate its previously exported Recovery Key, please contact support@mega.nz to have it restored. Even if you manage to restore the deactivated account, all associated contacts and shares will remain deleted and need to be re-established. Didn't work? No worries. Copy and paste this link below into your web browser: https://mega.nz/#recoverXPBkDA4RuTAAXA7DzCRkUQoR Best regards, — Team MEGA |